|
At The Pillow Bar, our top priority is excellent customer service. We value our customers very highly, and strive to make yours to be the best online shopping experience you've ever had. We value your privacy and would never sell your personal information to anyone. We design our shipping costs to be very easy to understand. The sections below cover all of these areas and more. However, if you should still have any questions or comments, please feel free to contact us and we'll promptly respond with an answer.
Once you select the products to order, it's only a matter of a few days before you can start enjoying the comfort they provide you. All of our online orders are processed within two business days of their receipt. Orders are shpped via UPS or US Postal Service and typically arrive within 3 to 5 days.
Our shipping rate calculation is very simple and easy to understand:
| Order Total | Standard Shipping |
| $0 - $199.99 | $18.00 |
| $200 - $499.99 | $26.00 |
| $500 - $2,999.99 | $30.00 |
| $3,000 & over | $50.00 |
We are sorry, but at this time, we only ship within the 50 United States. We cannot ship to APO and FPO addresses at this time.
The Pillow Bar is required by Texas state law to charge sales tax of 8.25% on all orders which are shipped within the state of Texas. The law requires that this tax be charged on the total of the order, including shipping charges. This amount will be calculated and added to your order after your shipping information has been provided, and is displayed on the Order Summary page, where you are asked for your payment information. Orders to any other state will not be charged sales tax.
At The Pillow Bar, we protect all of our customers' personal information. We will never sell your information to anyone.
Click here to see our complete privacy policy.
You have no worries while shopping online at The Pillow Bar, because we use the latest 128 bit SSL encryption technology. Every piece of information you transmit from our site, including your credit card number is encrypted and therefore cannot be viewed, intercepted, or altered.
With SSL encryption, only The Pillow Bar can receive and decode the information you submit as part of your order. To verify your secure connection, look at the bottom of your browser window after starting the checkout process. If you see a closed lock or an unbroken key (depending on your browser), then SSL is active and your connection is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https".
We ensure you that every transaction you make at The Pillow Bar is 100% safe and secure. This means that you pay nothing if unauthorized charges are made to your card as a result of online shopping at The Pillow Bar.
|
